Ordering Online:
You can easily place your orders on our website for delivery within Abu Dhabi.
We provide various delivery and payment options online. Once you’ve placed your order, you’ll get an email confirming it. If needed, our team may reach out to confirm your order and delivery details. Once your order is shipped, you’ll receive a text with tracking info.
Enjoy quick delivery within 24 hours across Abu Dhabi. We use temperature-controlled vehicles for product quality.
Ordering Over the Phone:
You can also call us at +971 2 585 4433 to place your order for home delivery in Abu Dhabi. Our agent will take your order and delivery details over the phone. After placing your order, we might call you if some items are out of stock. You can add or replace items during this call.
All phone orders get free 1-hour delivery from confirmation.
While we aim for timely delivery, there might be slight delays during peak times. If so, our agent will inform you. We don’t deliver on UAE public holidays. Please ensure access for deliveries.
Due to operational reasons, we don’t deliver to certain remote areas in Abu Dhabi.
Shipping Terms:
- Delivery & Shipping:
Orders are shipped to the provided address within Abu Dhabi. Delivery time ranges from 30 minutes to 48 hours, depending on availability and location.
Delivery charges are calculated based on weight and destination. Our delivery partner will contact you to ensure someone is available to receive the package. If delivery fails, they’ll arrange an alternative date.
If a product is out of stock after your order, we’ll contact you.
If incorrect contact details are provided, redelivery charges apply. If an incorrect item is sent, contact us for a pickup and replacement without extra charges.
For international orders, ensure lawful importation. Customs charges are the recipient’s responsibility.
- Refund Policy:
Defective items can be exchanged, refunded, or compensated within 3 days of purchase, with proof of payment.
No exchange or refund for non-defective, correctly delivered products.
- Disclaimers:
Use the site at your own risk. Information provided is as is, without warranties.
Products are subject to respective manufacturers’ warranties.
- Revisions and Updates:
We reserve the right to update this information. Check regularly for updates.
- Terms & Conditions:
Refer to our Terms & Conditions before ordering.